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Cancellation Policy

 

         Dynamic Solutions' has a outstanding 30-Day Money Back Guarantee Policy.  If for any reason you decide to cancel your service within 30-days, we will refund your money except for domain registration, which is a fixed cost to us.  Even if you cancel your service with us, your domsin name will be registered for the whole year.  And of course, if you need help on transferring your domain to another host, or simply point your current domain name to another hosts servers we will be pleased to help you with that.  Below are the terms and restrictions of our policy, which you should read.   And as always if you have any questions fell free to contact our support team by email, live chat, phone, or support ticket anytime day or night.

Dynamic Solutions reserves the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by Dynamic Solutions if Dynamic Solutions institutes it's right of cancellation. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.)

All of Dynamic Solutions's web hosting plans are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund of the contract amount excluding domain registration fees, addon/upgrade fees and overages. Domain registration will be charged at the yearly cost of $15.00 for account cancellation, this depends upon length of registration and purchase made.  For all web hosting clients who cancel, the full contract amount less any overages will be refunded if Dynamic Solutions is notified within the first 30 days following activation.  Notifications must either be made by email to: sales@dynamicwebhost.net.  You must include the name, domain name, phone number, address and the last 4 digits of the credit card used when signing up; or you can call our support line at : 248-686-1146, if you leave a message please give us all of the same information, for security purposes we also need the email address that is on file so we can send you a confirmation upon receipt of cancellation.  All requests must be received by 10pm EST on or before the 30th day No refund is available after the 30th day. This policy does not apply to website design, search engine submissions, marketing, or any additional services such as overages, referrer logs, real audio/video, additional disk space, additional pop accounts, domain registration fees, SSL Certificates, etc. Due to security concerns, all account cancellations must be done via email. Phone requests will not constitute acceptance of any cancellation unless we have verified account information.  Refunds will be made by check or issued back to your credit card at Dynamic Solutions sole discretion, within 30 days of receipt of cancellation.

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Last Updated April 15, 2016 at 12:35 PM



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